A Clean Plate: How Ecolab® DishIQ™ Helps Prevent Foodborne Illness

2025年9月25日
A hand holding a phone showing the Ecolab DishIQ app with the dishmachine behind it. A group of chefs and restaurant employees in a busy kitchen.

It's a Friday night in a bustling restaurant kitchen. The dinner rush is in full swing, and the pressure is mounting. Dishes are piling up, the dishmachine is acting up again, and staff are scrambling to rewash plates while trying to keep service moving.

For the manager, it's not just about speed-it's about safety. Every plate must be spotless and every cycle must count. September is National Food Safety Month in the United States, a time to spotlight the systems and habits that can help protect guests and staff alike.

At Ecolab, we know that food safety starts with quality solutions. In fact, in 2024, Ecolab contributed to safely serving 50 billion restaurant meals from kitchens cleaned with its top-notch solutions, helping customers protect 1.7 billion guests from foodborne illnesses and infections.

When you think of Ecolab cleaning solutions, chemical products designed to sanitize surfaces and floors likely come to mind. Yet, a major standout Ecolab solution isn't a chemical product-it's a machine.

Ecolab® DishIQ™ is a dishmachine program that adapts to the unique needs of commercial kitchens of all sizes-because we know that when the rush hits, a dishmachine can be the heartbeat to an operation. The program offers groundbreaking solutions for automating cleanliness, streamlining operations, and monitoring what matters, transforming the approach you take to your warewashing needs.

It not only ensures optimal cleaning by conserving water and energy but also creates notable cost savings. DishIQ can help predict and prevent critical machine failures and reduce the need for excessive manual dishwashing, working to contribute to the efficiency and well-being of staff while also fostering a smoother operational flow.

Everything You Need in a WareWashing Partner

By combining advanced digital technology with Ecolab's extensive expertise and unwavering support, DishIQ delivers everything you need in a warewashing partner. Key features of the program include:

  • Remote Monitoring & Control: Continuous oversight of your dishmachine operations.
  • Timely Notifications & Proactive Service: Early detection of potential issues enables quick action.
  • Adaptive Cycles1: Save on labor by reducing cycle times when busy and reduce utility costs when your machine is idle
  • Dedicated Support Team: Access to technical assistance when you need it most.
  • Proven Chemistry & Equipment: Ensuring consistent performance and compliance with industry standards.

Serving Kitchens So Well, You’ll Forget It’s There

All this comes together in the palm of your hand through the DishIQ app, which keeps dishmachines operational by quickly identifying and resolving issues. Through real-time monitoring and alerts, the app troubleshoots potential issues before challenges escalate, and Ecolab technicians can make remote adjustments to enhance optimal cleaning performance. The adaptive cycles within the technology automatically learn and adjust, minimizing user error and working to reduce operating costs.

Recognizing that your establishment is unique and therefore has different warewashing needs, DishIQ tailors solutions to address specific challenges, including:

  • Automatic adaptive cycles1: The right cycle at the right time automatically reduces training for dish machine operators and ensures optimal operation.
  • Enhancing cleanliness: Providing efficient one-pass washes that minimize rewash needs.
  • Timely chemical reminders: Helping prevent costly health code violations and ensuring proper wash performance.

The program also utilizes proprietary data science models that proactively identify potential critical machine failures, ensuring that Ecolab associates can resolve issues before they disrupt service, ultimately enhancing dishmachine reliability.

The Future of Dishmachine Management

Beyond the app, the heart of the program is the Ecolab Global Intelligence Center, which provides 24/7 monitoring and support to ensure dishmachines are always performing at their best. With a dedicated team ready to assist whenever necessary, you can count on industry-leading expertise and tailored training to help you meet your operational goals.

Transform Your Dishmachine Operations

We make it easy for you to get your business started with DishIQ. Ecolab representatives can assist with the installation of the program, and you can begin monitoring your operations through the DishIQ app-available for download in the App Store and Google Play Store.

参考资料

  1. EXHLT Dishmachines Only↵

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